Terms & Conditions
Effective Date: August 14, 2026
Welcome to iCareZ. These Terms & Conditions (“Terms”) govern your access to and use of the iCareZ website, services, and communications. By accessing or using our website, submitting inquiries, requesting information, or engaging with our services, you agree to these Terms. If you do not agree, please discontinue use of the website and services.
About iCareZ
iCareZ provides healthcare billing, revenue cycle management (RCM), administrative support, consulting, and related business services for healthcare organizations and other industries. Information provided on this website is for general informational purposes only and does not constitute medical, legal, tax, or professional advice.
Specific services, fees, deliverables, service levels, confidentiality obligations, HIPAA requirements, and commercial terms may be governed by separate written agreements between iCareZ and its clients.
Website Use
You agree to use this website only for lawful purposes and in a manner that does not:
- Violate any applicable laws or regulations.
- Interfere with website operations or security.
- Introduce viruses, malware, or harmful code.
- Attempt unauthorized access to systems, data, or accounts.
- Copy, reproduce, or misuse website content without permission.
iCareZ reserves the right to restrict or terminate access to the website for misuse or violation of these Terms.
Services & Client Responsibilities
Clients remain responsible for:
- The accuracy, completeness, and timeliness of information provided to iCareZ.
- Clinical documentation, medical necessity, coding approvals where applicable, and patient records.
- Provider enrollment information, payer contracts, authorizations, and credentials.
- Reviewing reports, submissions, and communications when client approval is required.
- Compliance obligations that remain the responsibility of the healthcare provider or client organization.
iCareZ relies on information provided by clients and is not responsible for errors, delays, or outcomes resulting from incomplete, inaccurate, or untimely information.
Service Outcomes and Performance
iCareZ applies professional billing, coding, and revenue cycle management practices to support accurate claims, efficient reimbursement, and improved revenue cycle performance. Actual results may vary based on factors including payer policies, patient eligibility, medical documentation, coding requirements, authorizations, provider actions, regulatory changes, and third-party systems.
While iCareZ works to achieve the objectives established for each engagement, specific reimbursement amounts, collection levels, payment timelines, claim approvals, revenue improvements, or reductions in denials cannot be assured where outcomes depend on factors outside iCareZ’s reasonable control.
Any performance examples, estimates, case studies, or results presented on this website are provided for illustrative and informational purposes and do not constitute a promise or representation of future results.
Healthcare, Legal, and Professional Disclaimer
iCareZ provides administrative, billing, and operational support services. iCareZ does not provide:
- Medical advice.
- Clinical services.
- Legal advice.
- Tax advice.
Clients should consult appropriate professionals regarding medical, legal, regulatory, tax, or business matters.
Privacy, Confidentiality, and HIPAA
Use of personal information is governed by the iCareZ Privacy Policy.
Where applicable, iCareZ may act as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). Specific HIPAA obligations, permitted uses of protected health information (PHI), safeguards, and related responsibilities may be governed by a separate Business Associate Agreement (BAA) and/or service agreement.
iCareZ implements reasonable administrative, technical, and organizational measures to help protect information provided to us. However, no method of transmission or storage can be guaranteed to be completely secure.
Third-Party Systems and Services
iCareZ may work with or interact with third-party systems, including:
- EHR/EMR systems.
- Practice management systems.
- Clearinghouses.
- Insurance payers.
- Government portals.
- Technology and communication platforms.
iCareZ is not responsible for outages, delays, errors, policy changes, payment decisions, or actions taken by third-party organizations or systems.
Fees and Payments
Fees, payment terms, invoicing arrangements, taxes, and service charges shall be governed by separate agreements, proposals, statements of work, or invoices, where applicable.
Failure to make payments when due may result in suspension or termination of services.
Intellectual Property
All content on this website, including text, graphics, logos, branding, images, documents, and design elements, is the property of iCareZ or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
Disclaimer of Warranties
The website and its content are provided on an “as is” and “as available” basis.
iCareZ makes no warranties, express or implied, regarding:
- Website availability.
- Accuracy or completeness of website content.
- Error-free operation.
- Continuous access.
- Suitability for a particular purpose.
Users access and use the website at their own risk.
Limitation of Liability
To the fullest extent permitted by applicable law, iCareZ shall not be liable for any indirect, incidental, consequential, special, punitive, or lost profit damages arising from:
- Use of the website.
- Service interruptions.
- Third-party systems or payer actions.
- Delays, denials,
- reimbursement decisions, or regulatory changes.
- Reliance on website information.
Where liability cannot be excluded by law, liability shall be limited to the extent permitted by applicable law.
Indemnification
You agree to indemnify and hold harmless iCareZ, its affiliates, employees, contractors, and representatives from claims, damages, liabilities, costs, or expenses arising from:
- Your misuse of the website.
- Violation of these Terms.
- Information provided by you that is inaccurate, incomplete, or unlawful.
Termination
iCareZ reserves the right to suspend or terminate access to the website or services at its discretion, including where these Terms are violated.
Termination of website access does not affect obligations arising under separate service agreements.
Third-Party Links
Changes to These Terms
iCareZ may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date.
Continued use of the website after updates constitutes acceptance of the revised Terms.
Governing Law
Contact Us
If you have questions regarding these Terms & Conditions, please contact:
iCareZ
Website: https://www.icarez.ai
Email: info@icarez.ai