Protecting Your Privacy Matters to Us

At iCareZ, we take your privacy seriously. We are committed to safeguarding the personal information of visitors and users of our website: icarez.ai

This Privacy Policy explains how we collect, use, and protect your data, and the choices available to you regarding your information.

Key Terms:

  • Personal
    Information
    Information that can identify you directly, such as your name, email address, phone number, or other contact details. Our services are not intended for children under the age of 13, and we do not knowingly collect data from minors.
  • Site
    Refers to icarez.ai
  • Users
    Visitors and individuals who interact with our website or use our services.

How We Collect and Use Personal Information

  • Browsing the Site
    You can visit our site without sharing personal details. Basic technical data such as your IP address, browser type, and pages visited may be collected automatically for security and performance purposes.
  • When You Sign Up or Contact Us
    If you subscribe to our services, request a demo, or contact us, we may collect information including your name, company details, email, and phone number.
  • How We Use This Data
    • To provide and improve our services
    • To process billing and accounts receivable activities
    • To personalize your experience
    • To send service-related updates (e.g., maintenance notices)
    • To share newsletters or marketing updates (with your consent)

IP Addresses

We may use IP addresses to:

  • Diagnose and resolve technical issues
  • Monitor usage patterns and improve site performance
  • Estimate geographic distribution of our users

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies may help us:

  • Recognize repeat visitors
  • Save user preferences
  • Provide analytics on site performance

You can choose to reject cookies, but some site features may not function properly if you do.

We may also use third-party tools (such as analytics and advertising partners) that place cookies for aggregated, non-personally identifiable tracking.

Behavioral Targeting & Re-Targeting

We may partner with third-party advertising networks to display relevant ads based on your browsing history. You can opt out of Google’s targeted advertising by visiting the Google Ads Settings page.

Information Sharing and Disclosure

We do not rent, sell, or share your personal information with unaffiliated companies for marketing purposes.

We may disclose information only in these circumstances:

  • To comply with legal obligations (e.g., subpoenas or regulatory requirements)
  • To investigate fraud, security issues, or violations of our Terms of Service
  • If iCareZ is acquired or merged, in which case you will be notified before your information is transferred under a new policy
  • With trusted third-party providers who support our operations (e.g., hosting, chat support), under strict confidentiality agreements

Accessing and Updating Your Information

You may update, correct, or request deletion of your personal data by contacting us at info@icarez.ai

We retain data as long as necessary to provide services or comply with legal requirements.

Security

We use industry-standard measures to protect your information during transmission and storage. However, no online system can be guaranteed 100% secure. If you have security concerns, please contact us directly.

Testimonials and User-Generated Content

We may display customer testimonials or reviews with your consent. If you wish to update or remove your testimonial, contact us at info@icarez.ai

Please note that information shared in public areas (e.g., comments or forums) can be read or used by others.

Links to Third-Party Sites

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies.

Referrals

If you use our referral service, we may collect the name and email of the person you refer to in order to send them an invitation. They may contact us at info@icarez.ai to request removal of their data.

HIPAA & Data Aggregation

For clients covered under HIPAA, we may use protected health information (PHI) to provide data aggregation services or generate de-identified data in compliance with 45 CFR 164.514.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy.

Please Contact Us